Publications
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- "Ecommerce"
Ecommerce (electronic commerce) is the activity of buying or selling products on online services or over the internet.
Technical Report
Published: 2026
Summary:
The Seattle SMART Grant Digital Commercial Vehicle Permit Project advanced work to provide reliable, modern curb access for commercial delivery vehicles using a collaborative, data driven approach.
The Seattle SMART Grant Digital Commercial Vehicle Permit Project advanced work to provide reliable, modern curb access for commercial delivery vehicles using a collaborative, data driven approach.
Published: 2026
Journal/Book: Case Studies on Transport Policy
Summary:
E-commerce is transforming urban freight systems and creating challenges for last-mile delivery due to fragmented demand, high stop density, and diverse delivery models. This study examines last-mile e-commerce delivery in five cities, primarily focusing on parcel deliveries, and analyzes how the state of practice of last-mile delivery systems is influenced by local contexts, including urban development, planning and policy, and market structures.
E-commerce is transforming urban freight systems and creating challenges for last-mile delivery due to fragmented demand, high stop density, and diverse delivery models. This study examines last-mile e-commerce delivery in five cities, primarily focusing on parcel deliveries, and analyzes how the state of practice of last-mile delivery systems is influenced by local contexts, including urban development, planning and policy, and market structures.
Paper
Published: 2025
Summary:
Populations of color (POC) are disproportionately exposed to delivery-related traffic despite ordering fewer packages than White populations. This study uses structural equation modeling (SEM) to examine which urban form and socio-economic factors contribute to these racial disparities in 39 U.S. metropolitan statistical areas (MSAs). Of particular interest is “logistics sprawl,” which has lengthened distances between freight supply and demand.
Populations of color (POC) are disproportionately exposed to delivery-related traffic despite ordering fewer packages than White populations. This study uses structural equation modeling (SEM) to examine which urban form and socio-economic factors contribute to these racial disparities in 39 U.S. metropolitan statistical areas (MSAs). Of particular interest is “logistics sprawl,” which has lengthened distances between freight supply and demand.
Paper
Published: 2025
Journal/Book: Elsevier Transportation Research Part A: Policy and Practice
Summary:
While e-commerce continues to grow as a proportion of retail sales, consumers still largely rely on vehicle travel to shop. At the same time, the “15-minute city” concept is gaining traction, suggesting that the livability and sustainability of urban areas will improve if essential goods and services are all located in close proximity to residential areas.
While e-commerce continues to grow as a proportion of retail sales, consumers still largely rely on vehicle travel to shop. At the same time, the “15-minute city” concept is gaining traction, suggesting that the livability and sustainability of urban areas will improve if essential goods and services are all located in close proximity to residential areas.
Paper
Published: 2024
Journal/Book: International Journal of Physical Distribution & Logistics Management
Summary:
This study introduces a first-of-a-kind modeling framework to evaluate the equity impacts of last-mile ecommerce delivery in U.S. cities. Analyzing data across 41 metropolitan areas, the research finds that populations of color experience significantly higher exposure to delivery traffic—about 35% more than white populations—despite ordering fewer packages. The framework helps planners assess baseline equity performance and test urban freight strategies.
This study introduces a first-of-a-kind modeling framework to evaluate the equity impacts of last-mile ecommerce delivery in U.S. cities. Analyzing data across 41 metropolitan areas, the research finds that populations of color experience significantly higher exposure to delivery traffic—about 35% more than white populations—despite ordering fewer packages. The framework helps planners assess baseline equity performance and test urban freight strategies.
Blog
Published: 2023
Journal/Book: Goods Movement 2030: An Urban Freight Blog
Summary:
We have digitization to thank for today’s urban freight landscape. Digitization has long been the backbone of things we now take for granted — from TNCs (Transportation Network Companies) Uber and Lyft to online shopping and the complex supply chain needed to make that ecommerce happen. Digitization is what gives ecommerce’s biggest player — Amazon — visibility into its packages and enables it to deliver faster and more reliably than ever. So digitalization isn’t new.
We have digitization to thank for today’s urban freight landscape. Digitization has long been the backbone of things we now take for granted — from TNCs (Transportation Network Companies) Uber and Lyft to online shopping and the complex supply chain needed to make that ecommerce happen. Digitization is what gives ecommerce’s biggest player — Amazon — visibility into its packages and enables it to deliver faster and more reliably than ever. So digitalization isn’t new.
Article
Published: 2016
Journal/Book: The Conversation
Summary:
Two converging trends — the rise of e-commerce and urban population growth — are creating big challenges for cities. Online shoppers are learning to expect the urban freight delivery system to bring them whatever they want, wherever they want it, within one to two hours. That’s especially true during the holidays, as shipping companies hustle to deliver gift orders on time.
Two converging trends — the rise of e-commerce and urban population growth — are creating big challenges for cities. Online shoppers are learning to expect the urban freight delivery system to bring them whatever they want, wherever they want it, within one to two hours. That’s especially true during the holidays, as shipping companies hustle to deliver gift orders on time.
Article
Published: 2018
Journal/Book: The Conversation
Summary:
Online shopping is a big convenience for many Americans, but porch piracy can ruin the experience. For example, Mikaela Gilbert lived in a row house in West Philadelphia while she studied systems engineering at the University of Pennsylvania. By her junior year, Gilbert had lost enough packages to thieves that she devised an elaborate three-pronged security strategy.
Online shopping is a big convenience for many Americans, but porch piracy can ruin the experience. For example, Mikaela Gilbert lived in a row house in West Philadelphia while she studied systems engineering at the University of Pennsylvania. By her junior year, Gilbert had lost enough packages to thieves that she devised an elaborate three-pronged security strategy.
Article
Published: 2022
Journal/Book: The Conversation
Summary:
How many Amazon packages get delivered each year? – Aya K., age 9, Illinois It’s incredibly convenient to buy something online, right from your computer or phone. Whether it’s a high-end telescope or a resupply of toothpaste, the goods appear right at your doorstep. This kind of shopping is called “e-commerce” and it’s becoming more popular each year. In the U.S., it has grown from a mere 7% of retail purchases in 2012 to 19.6% of retail and $791.7 billion...
How many Amazon packages get delivered each year? – Aya K., age 9, Illinois It’s incredibly convenient to buy something online, right from your computer or phone. Whether it’s a high-end telescope or a resupply of toothpaste, the goods appear right at your doorstep. This kind of shopping is called “e-commerce” and it’s becoming more popular each year. In the U.S., it has grown from a mere 7% of retail purchases in 2012 to 19.6% of retail and $791.7 billion...
Paper
Published: 2023
Journal/Book: Journal of Transport Geography
Summary:
The rise of ecommerce helped fuel consumer appetite for quick home deliveries. One consequence has been the placing of some logistics facilities in proximity to denser consumer markets. The trend departs from prevailing discussion on “logistics sprawl,” or the proliferation of warehousing into the urban periphery. This study spatially and statistically explores the facility- and region-level dimensions that characterize the centrality of ecommerce logistics platforms.
The rise of ecommerce helped fuel consumer appetite for quick home deliveries. One consequence has been the placing of some logistics facilities in proximity to denser consumer markets. The trend departs from prevailing discussion on “logistics sprawl,” or the proliferation of warehousing into the urban periphery. This study spatially and statistically explores the facility- and region-level dimensions that characterize the centrality of ecommerce logistics platforms.
Paper
Published: 2023
Journal/Book: Transportation Research Record: Journal of the Transportation Research Board
Summary:
Throughout the COVID-19 pandemic, online and in-store shopping behaviors changed significantly. As the pandemic subsides, key questions are why those changes happened, whether they are expected to stay, and, if so, to what extent. We answered those questions by analyzing a quasi-longitudinal survey dataset of the Puget Sound residents (Washington, U.S.).
Throughout the COVID-19 pandemic, online and in-store shopping behaviors changed significantly. As the pandemic subsides, key questions are why those changes happened, whether they are expected to stay, and, if so, to what extent. We answered those questions by analyzing a quasi-longitudinal survey dataset of the Puget Sound residents (Washington, U.S.).
Presentation
Published: 2018
Journal/Book: California Transportation Commission (August 15, 2018)
Summary:
A 20% e-commerce compound annual growth rate (CAGR) would more than double goods deliveries in 5 years. If nothing changes, this could double delivery trips in cities; thereby doubling the demand for load/unload spaces. Innovation is needed to manage scarce curbs, alleys, and private loading bay space in the new world of on-demand transportation, 1-hour e-commerce deliveries, and coming autonomous vehicle technologies.
A 20% e-commerce compound annual growth rate (CAGR) would more than double goods deliveries in 5 years. If nothing changes, this could double delivery trips in cities; thereby doubling the demand for load/unload spaces. Innovation is needed to manage scarce curbs, alleys, and private loading bay space in the new world of on-demand transportation, 1-hour e-commerce deliveries, and coming autonomous vehicle technologies.
Presentation
Published: 2022
Journal/Book: Laboratoire Ville Mobilite Transport (City Transportation Mobility Laboratory), Paris
Summary:
The central research question for this project explores the distributional impacts of ecommerce and its implications for equity and justice. The research aims to investigate how commercial land use affects people and communities. In 2018, U.S. warehouses surpassed office buildings as the primary form of commercial and industrial land use, now accounting for 18 billion square feet of floor space.
The central research question for this project explores the distributional impacts of ecommerce and its implications for equity and justice. The research aims to investigate how commercial land use affects people and communities. In 2018, U.S. warehouses surpassed office buildings as the primary form of commercial and industrial land use, now accounting for 18 billion square feet of floor space.
Presentation
Published: 2017
Journal/Book: FHWA Talking Freight Webinar (November 2017)
Presentation
Published: 2018
Journal/Book: Eno Transportation (August 9, 2018 Webinar)