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  • "Delivery operations and management"
    Delivery operations and management is the application of processes that ensure the effective and efficient transfer of goods from one location to the next.
Blog
Published: 2024
Journal/Book: Goods Movement 2030, an Urban Freight Blog
Summary:
Imagine the frustration of searching for a misplaced item, like your house keys or wallet, before leaving for a night out. Now, picture a FedEx or Amazon delivery driver halfway through a tight morning route, struggling to locate a parcel due by 9 a.m. while parked right outside the customer’s address. These misloads — where shipments are accidentally loaded onto the wrong delivery route or vehicle — not only cause stress and lost time for the delivery driver but also...
Paper
Published: 2023
Journal/Book: Transportation Research Part E: Logistics and Transportation Review
Summary:
Common carrier parcel lockers have emerged as a secure, automated, self-service means of delivery consolidation in congested urban areas, which are believed to mitigate last-mile delivery challenges by reducing out-of-vehicle delivery times and consequently vehicle dwell times at the curb. However, little research exists to empirically demonstrate the environmental and efficiency gains from this technology.
Paper
Published: 2022
Journal/Book: Scientific Reports
Summary:
Delivery vehicle drivers are experiencing increasing challenges in finding available curb space to park in urban areas, which increases instances of cruising for parking and parking in unauthorized spaces. Policies traditionally used to reduce cruising for parking for passenger vehicles, such as parking fees and congestion pricing, are not effective at changing delivery drivers’ travel and parking behaviors.
Student Thesis and Dissertations
Published: 2021
Authors: Şeyma Güneş
Summary:
The demand for home deliveries has seen a drastic increase, especially in cities, putting urban freight systems under pressure. As more people move to urban areas and change consumer behaviors to shop online, busy delivery operations cause externalities such as congestion and air pollution. Micro-consolidation implementations and their possible pairing with soft transportation modes offer practical, economic, environmental, and cultural benefits.
Paper
Published: 2021
Journal/Book: Transportation Research Record: Journal of the Transportation Research Board
Summary:
Through structured interviews with public agency and private company staff and a review of existing pilot project evaluations and curb management guidelines, this study surveys contemporary approaches to curb space management in 14 U.S. cities and documents the challenges and opportunities associated with them. A total of 17 public agencies (including public works departments, transportation agencies, and metropolitan planning organizations) in every census region of the U.S.
Paper
Published: 2018
Authors: Haena KimDr. Anne Goodchild, Linda Ng Boyle
Journal/Book: Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Summary:
Delivery options have become very diverse with online shoppers demanding faster delivery options (e.g, 2-day delivery, same day delivery options) and more personalized services. For this reason, transportation planners, retailers, and delivery companies are seeking ways to better understand how best to deliver goods and services in urban areas while minimizing disruption to traffic, parking, and building operations.
Paper
Published: 2018
Authors: Haena KimDr. Anne Goodchild, Linda Ng Boyle
Journal/Book: Transportation Research Record: Journal of the Transportation Research Board
Summary:
Movement of goods within a central business district (CBD) can be very constraining with high levels of congestion and insufficient curb spaces. Pick-up and delivery activities encompass a significant portion of urban goods movement and inefficient operations can negatively impact the already highly congested areas and truck dwell times. Identifying and quantifying the delivery processes within the building is often difficult.
Paper
Published: 2018
Authors: Dr. Anne Goodchild, Jordan Toy
Journal/Book: Transportation Research Part D: Transport and Environment
Summary:
This research paper estimates carbon dioxide (CO2) emissions and vehicle-miles traveled (VMT) levels of two delivery models, one by trucks and the other by unmanned aerial vehicles (UAVs), or “drones.” Using several ArcGIS tools and emission standards within a framework of logistical and operational assumptions, it has been found that emission results vary greatly and are highly dependent on the energy requirements of the drone, as well as the distance it must travel and the number of recipients…