We Wanted Fast Delivery. Amazon Delivered. What’s Next?

In 2014 Amazon.com started Prime Now. It promised delivery for a selection of items in just one hour. By 2016, a quarter of Prime members had used it.

Many of us have become accustomed to Amazon’s fast delivery since then — the two-day, the two-hour or the one-hour kind.

This episode of Prime(d) asks: What are the consequences of our addiction to near-instant delivery? And how far might our entitlement issues take us? Center Founding Director Anne Goodchild is featured.